PEHRAS STORE
We carefully check our products before dispatch. Please review our returns and exchange policy before placing your order.
RETURNS
Returns are not accepted.
Please carefully check the product details, size information and other product information before placing your order.
EXCHANGES
We do not offer standard exchanges for products.
However, if you receive a defective item, please contact us so that we can review the issue and assist you with a possible exchange.
DEFECTIVE ITEMS
If your order arrives with a manufacturing defect or other product defect, please contact Pehras customer support as soon as possible after receiving your order.
Please keep the product unused and retain the original tags and packaging until the issue has been reviewed.
We may request photographs or other information to assess the reported defect before approving an exchange.
USED ITEMS
Used items are not eligible for exchange.
Products that have been worn, washed, altered, damaged or otherwise used are not eligible for an exchange.
SALE & DISCOUNTED PRODUCTS
Sale and discounted products are not eligible for returns or exchanges.
EXCHANGE SHIPPING
Where an exchange for a defective item is approved, the applicable shipping cost will be borne by the customer.
REFUNDS
Since Pehras does not accept returns, refunds are generally not provided for returned products.
If a refund is specifically approved by Pehras in an exceptional circumstance, it will be processed to the original payment method.
NEED HELP?
RECEIVED A DEFECTIVE ITEM?
Contact us on WhatsApp and share your order details and information about the issue. Our team will review it and assist you.
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More than fashion. A legacy of generations.